Business Verification

Overview

Production access unlocks once your identity verification is approved — that’s the only requirement. Sandbox stays fully usable while your submission is reviewed, so verification is never a blocker to start building. Submit it from Verification in the dashboard (Settings → Verification), which tracks your progress through three steps — Submit information, Reviewed by our team, Verified:

Note

Until you’re approved, a Complete verification reminder stays pinned in the top bar on every dashboard page. It disappears once you’re approved.

Note

Baiyar currently verifies individuals, not businesses as a separate entity — every account verifies under the account owner’s own identity, even if you’re operating as a company. Business-specific verification isn’t available in the dashboard yet.

Before you start

Have your physical KTP on hand. Complete, accurate information speeds up review and reduces the chance of a rejection or revision request.

What you submit

Two photos, and four details from your KTP:

Identity photos

Photo	What it needs
Photo of your KTP	The entire card, flat and in focus — all four corners visible, no glare
Selfie holding your KTP	Your face and the KTP both clearly visible in the same shot

Each upload has a View example guide with good/bad reference photos. For the KTP photo, the guide checks for your full name, 16-digit NIK, address, and date of birth all being readable on the card. For the selfie, it checks that your face is fully visible and well-lit, the KTP is held next to your face (not covering it) with its text readable, and that the photo has no filters, cropping, or heavy editing — and that it’s your original physical KTP, not a photocopy, printout, or a photo of a screen.

Uploading either photo happens immediately (not on form submit) — each box shows a progress spinner, then a checkmark once it’s stored. You can click an uploaded photo again to replace it, as long as the verification is still editable (see below).

KTP details

Field	Notes
Full name	Exactly as printed on your KTP
NIK	16 digits
Address on KTP	As printed on the card
Domicile address	Where you currently live, if different from your KTP address — otherwise, enter the same one

Draft vs. submit

Two separate actions, both at the bottom of the form:

• Save draft — stores whatever you’ve filled in so far, without starting review. Come back and finish later; nothing is time-limited.
• Submit for verification — sends everything (photos and details) for review. Once submitted, the entire form becomes read-only — no further edits — until a reviewer acts on it.

Review statuses

The Verification page shows one of these statuses:

Status	What it means
Not started	Start your verification when you’re ready — sandbox stays available without it
Not submitted	You’ve saved a draft but haven’t submitted it yet — still editable
Under review	Your information is being reviewed; the submission is read-only until it’s done
Revision requested	Some information needs to be corrected before review can continue — editable again
Approved	Your verification is approved and production access is unlocked
Rejected	This submission can’t proceed — contact support for next steps
Restricted	This account is restricted — contact support for next steps

Tip

Revision requested isn’t a dead end — the form re-opens for editing, and the submit button becomes Resubmit for review.

History

Once your verification has more than one event on record (for example, after a document upload followed by a submit), a View history button appears next to the status. It opens a full timeline, each entry with its own timestamp and a short note on what happened — “Selfie uploaded,” “Submitted for review,” and so on:

After you submit

Submitting moves you to Under review and locks the form — every field and both photos turn read-only, and the Save draft / Submit buttons disappear entirely until a reviewer acts:

Why it gates production

Baiyar enforces this at the database level, not just in the UI: your merchant account’s production environment cannot reach an active status unless your KYC status is Approved at that moment — see Environments for how sandbox and production are otherwise isolated. Once approved, the form is replaced by a simple completion notice:

Next steps

Once you’re Approved, continue to Go Live to create a production API key.